Terms and Conditions

Welcome to the Bpride Marketing Pvt Ltd. Please read these Terms and Conditions carefully before accessing or using our website. By visiting or making a purchase from Bpride Marketing Pvt Ltd, you acknowledge and agree to be bound by these Terms and Conditions. If you do not agree with any part of these conditions, please refrain from using our website or services.

In addition, when you use any current or future services offered by Bpride Marketing Pvt. Ltd. ( purchasing tea products) (“Bpride Services”), you will also be subject to specific terms, guidelines, and conditions applicable to those services (“Terms”). If there is any conflict between these general Conditions of Use and service-specific Terms, the specific Terms will take precedence

These “Conditions of Use” constitute an electronic record under applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

1. Agreement to Terms

By accessing, browsing, or using the Bpride Marketing Pvt Ltd website, you confirm that you are legally capable of entering into a binding contract and agree to comply with all the terms outlined herein. This includes the use of our website, and all services related to our tea products.

2. Service-Specific Terms

When using specific services provided by Bpride Marketing Pvt. Ltd., such as the tea product purchases, you are required to follow additional service-specific terms and conditions. These terms regulate the proper use of each service, including payment terms, user responsibilities, and return policies.

3. Product Descriptions and Accuracy

a. Health and Safety Disclaimer

Our tea products are crafted to promote wellness, but:

• No Medical Claims: Our teas are not intended to diagnose, treat, cure, or prevent any health conditions. Information provided is for general knowledge and should not replace professional medical advice.
• Consult Healthcare Professionals: If you are pregnant, nursing, have medical conditions, or are on medication, consult your healthcare provider before consuming our tea products.
• Allergen Information: Some tea blends may contain allergens such as nuts, herbs, or floral ingredients. Always review ingredient lists carefully before purchase.

b. Product Quality and Standards

At Bpride Marketing Pvt. Ltd., we are committed to offering premium-quality tea products:

• Sourcing: Our teas are ethically sourced from trusted suppliers, ensuring freshness and sustainability.
• Natural Variations: Due to natural and seasonal variations, differences in taste, aroma, and color may occur, which is a normal characteristic of organic teas.
• Storage Recommendations: To preserve quality, store tea products in a cool, dry place away from direct sunlight.

c. Pricing, Orders, and Payment

• Pricing: All prices are displayed in the applicable currency and may change without prior notice due to market conditions or promotional offers.
• Order Confirmation: After placing an order, you will receive an acknowledgment email. However, order confirmation occurs only when the product is dispatched.
• Payment: We accept multiple payment methods, including credit/debit cards, online wallets, and direct bank transfers, all secured with industry-standard encryption.

d.  Shipping and Delivery

• Delivery Timeline: We strive for prompt delivery, but shipping times may vary depending on your location and external factors.

e.  Returns, Refunds, and Cancellations

• Return Policy: Tea products cannot be returned once opened due to health and safety concerns. For damaged, defective, or incorrect items, contact us within 7 days of receiving the product to request a return or replacement.
• Refunds: Refunds are processed for eligible products and will be credited to the original payment method within a specified timeframe.
• Order Cancellation: Orders can be canceled before shipment. Once dispatched, cancellation requests will not be entertained

f. Limitation of Liability

Bpride Marketing Pvt. Ltd. will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services. This includes health issues resulting from the improper use of tea products. Customers are responsible for ensuring that our products are suitable for their health and dietary needs.

g. Priority of Terms

In the event of any inconsistency between these general Conditions of Use and specific Terms related to services or tea products, the specific Terms will prevail.

h. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the jurisdiction where Bpride Marketing Pvt. Ltd. operates. Any disputes arising out of or relating to the use of this website or our products will be subject to the exclusive jurisdiction of the appropriate courts.

4. Electronic Record and Signature

These Terms and Conditions constitute an electronic record as per applicable laws. This document is generated automatically by a computer system and does not require any physical or digital signatures to be valid.